| "Email as Link" Doesn't Work with Outlook |
How to enable "Email as Link" in Outlook. |
| After You Open an Outlook MSG File, You Can't Re-Open, Delete, or Rename It |
How to correct problems opening Outlook MSG files. |
| Black Thumbnails |
What to do if some PDF thumbnails are showing up black. |
| Can't Move, Rename, or Delete an Item |
Common reasons why you can't move, rename, or delete an item and how to correct it. |
| Can't Print to PDF from Internet Explorer |
Explains why you can't print to PDF from Internet Explorer and possible work-arounds. |
| Error: "File Not Compatible" |
What to do if you get an error that says "File Not Compatible" with PDF files. |
| FileCenter's Save/Open Dialogs Aren't Working |
How to troubleshoot and fix cases where FileCenter's Save/Open integration is not working. |
| FileCenter's Toolbars Don't Display in Outlook |
Causes and solutions for FileCenter's toolbars not showing up in Outlook. |
| Messages Aren't Sent Immediately |
What to do if messages aren't sent immediately when you send them from FileCenter. |
| Missing Drawers, Folders, or Files |
Common causes for missing drawers, folders, or files and suggestions for finding them. |
| No Files Appear in the Cabinet |
What to do if files in the cabinet's folder aren't showing up in FileCenter. |
| Open FileCenter Maximized |
How to force FileCenter to open maximized. |
| Problems with Brother Scanners |
Common problems with Brother scanners and how to correct them. |
| Scanning Problems |
Common scanning problems and how to resolve them. |
| Scans Come in as Negatives |
How to deal with scans that come in as white text on a black background. |
| Searches are Returning Too Many Results |
What to do if your searches are returning too many results. |
| Security Software Blocks FileCenter |
Why some security software might block FileCenter and what to do about it. |
| The "Send" Button Doesn't Do Anything or Causes an Error |
Diagnosing problems with the "Send" button in FileCenter. |
| You Can't Index a Cabinet Because It's Grayed Out |
What to do if one of your cabinets is grayed out on the index list. |
