Register
Log In
Products
Shopping Cart
My Account
Knowledge Base
Knowledge Base
> Scanning >
Returning Customers
click here
to log in.
Shopping Cart
Your Cart is Empty
View Cart
Scanning
Item
Description
Auto-Detect Page Size
How to make FileCenter honor the size of the original page.
Best Practices for Scanning then Shredding Paper Documents
Recommended guidelines for offices that plan on destroying their paper documents after scanning them.
Blank Pages aren't Removed
Why blank pages don't get removed even when blank page removal is activated.
Brother Scanner Doesn't List a TWAIN Driver
How to expose the TWAIN drivers for Brother scanners.
How Do I Scan Multipage Files with a Flatbed Scanner
A simple solution for scanning multipage documents with a scanner that can only scan a single page at a time.
How Do I Scan a Large Document in Pieces?
Advice for scanning large documents in multiple pieces.
How Do I Scan from the Document Feeder? Glass?
How to switch between the glass and the document feeder on your scanner.
Network Scanner Options
While you can't scan directly into FileCenter with a network scanner, you still have a number of options.
Problems with Brother Scanners
Common problems with Brother scanners and how to correct them.
Recommended Scanning Resolution
The recommended scanning resolution for the best OCR recognition and smallest file size.
Scanning Problems
Common scanning problems and how to resolve them.
Scanning Starts as Soos as a Document is Placed in the Feeder
What to do if your scanner begins scanning as soon as you lay a document in the feeder, but the document doesn't go anywhere.
Scans Come in as Negatives
How to deal with scans that come in as white text on a black background.
Scans are Too Light (or Dark)
What to do if your scanned images are coming in too light or too dark.
Separators Get Dropped from the Scan
What to do if your scanned separators are getting dropped from the scan.
Using a ScanSnap Scanner
How to use a ScanSnap scanner with FileCenter.
Visioneer Strobe Image Problems
Causes and fixes for image problems when scanning with a Visioneer Strobe.
Your Scanner isn't Showing Up
What to do if your scanner isn't showing up as an option on the Scan Source dialog.