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Security Software Blocks FileCenter


Problem

Some antivirus or antispyware software will report that FileCenter performed a high risk intrusion when you open other programs, like Outlook, Word, Internet Explorer, etc. Trend Micro has specifically been reported to block FileCenter.

Cause

The cause is related to FileCenter's Save/Open dialog integration. These dialogs integrate with Windows at a deep level, which is sometimes interpreted as a high risk intrusion. The dialogs, however, are completely safe and harmless.

Solution

The solution is to set up an exception in your security software for the FileCenter dialogs. The program files you'll want to set up exceptions for are: filecenter.exe, fileagent.exe, and fcsao.exe.

Consult your software's documentation for instructions on setting up an exception.

 
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